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The demand for truly inclusive events has never been more critical. Kantar’s Brand Inclusion Index shows that 75% of consumers make decisions based on diversity and inclusion. But how well is the events industry meeting these expectations?

In partnership with ACC Liverpool, C&IT surveyed event professionals to benchmark inclusivity efforts within the sector. This expert report uncovers key insights, challenges, and best practices for making events more accessible and inclusive. With 86% of respondents saying they’ve attempted to implement solutions, it’s clear the industry is making strides—but obstacles such as budget, resource limitations and unconscious bias still persist.

Download this report to discover how your approach to inclusivity measures up and gain actionable ideas to ensure your events are welcoming to all. From flexible scheduling and tech solutions to creating sensory-friendly environments and diverse speaker panels, this guide offers the tools you need to plan events that are not only inclusive but impactful.

Artificial intelligence (AI) is transforming the event industry, providing organisers with smarter, faster and more efficient ways to plan and manage their events. From automating time-consuming tasks to delivering personalised experiences, AI enhances every stage of event planning.

This C&IT expert report, created in partnership with the Zürich Convention Bureau, explores cutting-edge AI tools and technologies — from wearables that predict attendee patterns to advanced chatbots offering real-time support. Discover how AI can revolutionise event personalisation, interactive entertainment and process optimisation, making your next event more efficient, engaging and memorable.

From conventions to exhibitions, events to large-scale productions and concerts, ICC Sydney has all of the tools for event planners looking to create something extraordinary. With its own dedicated teams of in-house lighting, rigging, audio and visual experts – rare for a convention centre – organisers can enjoy cutting-edge technology, tailored solutions and unparalleled support, all under one roof.

Discover how ICC Sydney sets the gold standard for delivering unforgettable events.

How important is creating a lasting legacy when planning or attending a business event? Take our short survey and share your views on the key elements that make an event impactful, from boosting local economies to fostering sustainable practices.

Not only will your feedback help shape the future of our industry, but as a thank you for your time, we'll enter you into a draw to win a £200 Amazon voucher. Don’t forget to leave your details at the end of the survey to enter the prize draw!

Wherever you are in Western Australia, business event organisers can immerse their delegates in truly diverse settings. By bringing together global industries, leading creative minds, high-class hospitality, and spectacular views, Perth and Western Australia deliver memorable experiences and connections in unique, world-class venues.

This article is brought to you in partnership with Business Events Perth.

Did you know that 58% of event professionals are finding it challenging to recruit and retain top talent? Or that 40% have seen their event budgets decrease over the past year? These are just a few of the critical insights you'll uncover in the 2024 State of the Industry: Corporate Report.

Download the report – brought to you in partnership with Meet Boston – to delve into the industry's biggest challenges and opportunities. From talent acquisition and budget pressures to sustainability efforts and DE&I initiatives, this report provides actionable data and expert analysis to help you navigate the evolving landscape of corporate events. 

Don't miss out on the essential trends and strategies that will define your future. 

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Australia has been undergoing unprecedented infrastructure developments of recent times. With a wealth of new and exciting products in the pipeline, including accommodation, venues and experiences, here is a wrap up of key developments for 2024 and beyond.

This article is brought to you in partnership with Business Events Australia.


In April 2023, the Diabetes UK Professional Conference took place at ACC Liverpool. The event itself was a success but just as important has been the legacy work that has helped to promote Diabetes UK throughout Merseyside and Cheshire in the months that followed.

This was made possible by ACC Liverpool’s network of Legacy Champions, as well as through its own facilities, with an emphasis on ensuring the audiences matched the target demographics of Diabetes UK. 


Zurich is a destination where the world’s innovators come to join forces, share knowledge and do business. Why not tap into its progressive spirit for your next meeting, conference or incentive trip?

This article is brought to you in partnership with Zürich Convention Bureau

Anyone looking to host a business event under the conference, exhibition, corporate meetings & incentive or international sporting events segment in Asia will need to find a location that will appeal to delegates that are looking to indulge in a spot of culture, as well as practicalities such as transportation and a supportive environment.

Here are five reasons why Malaysia should be right at the top of the list...

This article is brought to you in partnership with Malaysia Convention & Exhibition Bureau.

Delivering a successful event requires a multitude of moving parts and an exceptional venue team. Here, The Convention Centre Dublin’s (The CCD) head of events Declan Connolly offers his take on the keys to success.

This article is brought to you in partnership with The Convention Centre Dublin. 

With an estimated global market value of around $8trn, the healthcare services market is booming, with innovations in healthcare and medtech enhancing, transforming and saving lives around the world. And while the memories of the Covid-19 pandemic might be receding for many of us, there’s no doubt living through a global health emergency has given fresh impetus to the potential and importance of the healthcare and med tech industry worldwide.

That means events in the sector are some of the most dynamic and exciting ones around.

Brisbane pulses with innovation, and is making waves in the health and medtech sectors, while pioneering major medical breakthroughs. All that and more make Brisbane the perfect location for your next health event.

This report is brought to you in partnership with Brisbane Economic Development Agency.

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With more than 200 nationalities living and working in the city, Dubai is one of the most culturally diverse cities in the world. From business services to the arts and from hospitality to networking, Dubai’s diversity makes it the world’s cultural meeting place.

This article is brought to you in partnership with Dubai Business Events. 

If you’re looking to combine meetings and downtime when planning your next MICE trip, Catalonia in north-eastern Spain could be just the ticket. From buzzing Barcelona to the region’s stunning mountains, coast and tranquil countryside interior, we explore the possibilities for event planners...

This article is brought to you in partnership with Catalunya Convention Bureau.

With its thriving business community and fantastic international connections, UAE capital Abu Dhabi is fast becoming a world-class events destination. Here are five exceptional experiences to consider offering when holding your business event at ADNEC Centre Abu Dhabi…

This article is brought to you in partnership with Abu Dhabi National Exhibition Centre.

When it comes to events, Dubai is more than just a great host. Through the expertise provided by Dubai Business Events and programmes dedicated to working with local and international stakeholders, Dubai is also incubating and supporting their growth and legacies.

This article is brought to you in partnership with Dubai Business Events.

State-of-the-art hotels. A thriving business ecosystem. World-class venues. We all know why Dubai is a premier destination for business events. But did you know it is also committed to leading the fight against climate change? Which is why event planners wanting to put sustainability at the forefront of business travel should look no further than Dubai.

This article is brought to you in partnership with Dubai Business Events.

Explore the Agency A-List 2023 brochure to meet this year's winners. Gain insights into their advice for aspiring event professionals, their vision for the industry's future and their concept of the ultimate 'dream' event. Download now and be inspired by the rising stars of the event world.

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What can event planners learn from one of the world’s top sustainable event destinations? Drawing on insights from Swiss industry experts, we’ve put together an essential checklist for how to plan a sustainable event.  

This article is brought to you in partnership with Switzerland Convention & Incentive Bureau.

Singapore EXPO, one of Asia’s top conferencing venues, is reinventing the rulebook for large-scale events. From curating pop-up festivals to delivering perfect partners, we look at how its team are helping event bookers captivate, inspire and enliven their audiences.

This article is brought to you in partnership with Singapore Expo.

In a world where events are more than just fleeting moments – this C&IT expert report delves into the transformative impact they can have on communities and regions.

From London 2012's enduring impact to the recent Eurovision Song Contest in Liverpool, discover how events can drive sustainable change.

Learn from Paul Black, head of business events at VisitBritain, who emphasises the growing need to measure the wider impact of events. And gain practical tips on how to ensure your event leaves a positive and lasting imprint by following ACC Liverpool's Legacy Toolkit guide.

Dive into the report now! See how your event can echo for years!

This report is brought to you in partnership with ACC Liverpool.

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We all know that the right venue will make or break an event. But what sets exceptional venues apart from the merely average? 

C&IT recently teamed up with Constellar, manager and operator of the leading international conference destination, Singapore EXPO, to survey events professionals about what they’re really looking for in venue partners, and how venues can go the extra mile to elevate events. 

Whether you’re an events planner looking to get maximum ROI from venue partners, or part of a venue team staying ahead of demand, read on to discover where venues are heading in 2023 and beyond.

This report is brought to you in partnership with Singapore Expo

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Switzerland’s biggest city is a treat for those who want to spoil their guests with seasonal, delicious local food. With a strong track record in culinary research and innovation, and a diverse dining scene catering for its cosmopolitan, largely international population, Zürich is fast becoming a destination for foodies.

This article is brought to you in partnership with Zürich Convention Bureau

The events industry has undergone significant technological-driven change over the past few years but still has so many opportunities to seize. To get a sense of how the digital maturity of the events industry is evolving, C&IT partnered with Totem on an exclusive survey of event planners and marketers. 

This report reveals how the industry is shifting, the barriers to and opportunities for digitally-enabled events success, and advice on how you and your teams can make the most of tech potential.

This report is brought to you in partnership with Totem.

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Street food in Rome, a sunset aperitivo beside Lake Como, or a Venetian banquet – pick and mix your dream Italian itinerary with Hilton’s new experiential offering

This article is brought to you in partnership with Hilton Hotels Italy

Want a truly refreshing destination for your next event? Make a real splash in Zurich – one of Europe’s most inviting lakeside cities.

This article is brought to you in partnership with Zurich Convention Bureau.

Anyone thinking of putting on an event needs to make sure they can cater for all parts of society, including those with disabilities or specific requirements. So, choosing a venue that can support that is essential.

This article is brought to you in partnership with Edinburgh International Conference Centre.

As well as being Australia’s leading convention, exhibition and entertainment destination, ICC Sydney has taken strides to create a more inclusive, more accessible and more sustainable environment for its clients, visitors and the team of passionate professionals that deliver its world class events. 

This article is brought to you in partnership with International Convention Centre Sydney.

As the world reopens post-pandemic, event planners face challenges of rising costs, tight budgets, demanding attendees, and sustainability concerns. 

C&IT have partnered with Business Events Perth to conduct a survey to understand the changing needs of event planners, revealing their increasing focus on unique experiences and destination choices. 

This report is brought to you in partnership with Business Events Perth.

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Home to famous hospitality, stunning urban and rural settings, and a wide variety of unique and impressives seminar and conference locations, Austria has so much to offer event planners and delegates. There are many reasons to explore having your meetings ‘the Austrian way’. Here are just four…

This article is brought to you in partnership with Austria National Tourist Board.

This city has something for everyone, from skyscrapers to rainforests, beautiful islands to succulent seafood. And it’s all set for business events, so if you’ve never considered Brisbane as a potential destination, it’s definitely time you did.

This article is brought to you in partnership with Brisbane Economic Development Agency.

C&IT recently partnered with VisitDenmark to survey 80 event professionals about how they’re delivering impactful meetings and events in 2023. The results suggest that, now more than ever, planners are looking to maximise the value of face-to-face time in a post-pandemic working landscape where many co-workers are meeting in person less frequently. That means going the extra mile to make every meeting an extraordinary, authentic and bonding experience. 

This report is in partnership with VisitDenmark.

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With smart transport, tons of culture, and a calendar of impressive high-profile events choosing the destination as a host, Dubai packs a punch for events both big and small.

This article is produced in partnership with Dubai Business Events.

Monaco is known not only as one of the world’s premier travel destinations – endlessly enticing visitors with its beguiling mix of lush green landscapes, turquoise seas and balmy Mediterranean climate – but also as a place where luxury goes hand in hand with environmental commitment. 

This article is produced in partnership with Monte Carlo Société des Bains de Mer. 

Dubai has a wealth of great group activities for incentive trips or to add on to pre- or post-event itineraries. Both luxurious and budget-friendly options are available in the Middle East's fastest growing city. Check out this suggested itinierary, guaranteed to please everyone from culture vultures to adrenaline junkies.

This article is produced in partnership with Dubai Business Events.

Sustainability must be an integral part of the planning process," says Thomas Wuthrich, director, Zürich Tourism. Read this expert report for more information and analysis on the research and why "net zero is no longer enough" and "legacy or even regeneration must be the new goal.

This report is in partnership with Zürich Convention Bureau.

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C&IT has partnered with Visit Denmark to discover just what kind of experiences a destination needs to be able to offer to entice you to visit. 

To thank you for taking part, we will be giving away an Amazon gift voucher worth £250. Make sure that you submit your details at the end of the survey to be in with a chance of winning.

Virtual reality technology is transforming The Convention Centre Dublin, making it even more client-friendly and sustainable. 

This article is produced in partnership with The Convention Centre Dublin.

Convention bureaux have the know-how to help event planners deliver a strong return on investment in the changed event landscape – download this report to discover how to harness their expertise. 

This report is produced in partnership with Melbourne Convention Bureau.  

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Washington DC is filled with iconic memorials, but few places match the unique blend of history, culture and global significance offered by the city’s remarkable, dramatically located venues. Among the dozens DC has to offer, C&IT explores eight of the best…

This article is produced in partnership with Destination DC

Many glorious destinations leave a lasting memory on the business visitor, yet, only Washington, DC, provides a uniquely Presidential experience. Here are a selection of those Presidential explorations in the iconic city voted America’s number one historic destination. 

This article is produced in partnership with Destination DC 

Sustainability isn’t just something to pay lip service to in Denmark – its pioneering spirit, innovative technology and creative ideas are driving the country’s ambitious environmental goals. And business travellers are reaping the benefits

This article is produced in partnership with Visit Denmark. 

Putting sustainability at the heart of your events is more critical to business success than ever – but knowing how to make your event truly environmentally and socially responsible can be difficult. So, we want just a few minutes of your time to find out where the pain points really are for people in the industry. 

Complete the survey to be in with a chance to win a £250 Amazon voucher!

Corporate event planners gathered at The Charlotte Street Hotel in London on 4 May, to discuss the latest trends and challenges impacting the events industry, including the search for talent, hybrid versus live and making the most of data. The roundtable dinner was hosted by Calum Di Lieto, editor of C&IT, in association with Cvent.

This article is produced in partnership with Cvent.

Creating memorable business experiences is about more than just the meeting room. For world-class gastronomy and sustainable dining ideas, Denmark is a feast for event planners.

This article is produced in partnership with Visit Denmark. 

Asia’s leading aerospace and defence exhibition, The Singapore Airshow, made a triumphant return to the world of live events this year, drawing close to 13,000 trade attendees from more than 39 countries or regions and almost 600 participating companies.

This article is produced in partnership with The Singapore Tourism Board.

Have you heard the news? Australia is open for business. To celebrate, here’s five reasons to hold your next event with us.

This article is produced in partnership with Tourism Australia.

There’s a reason why people have been coming to Gleneagles for nearly 100 years. This countryside retreat in the heart of Scotland combines historic charm with modern comfort, in a setting that is sure to inspire and soothe delegates.

This article is produced in partnership with Gleneagles. 

Health has become even more important after the global pandemic.  There is now a strong focus on general health and wellbeing for the events industry. Is your next conference destination good for your health? We reveal five signs that a venue is prioritising delegate wellbeing, with the help of the pioneering team at The Convention Centre Dublin (The CCD).

This article is produced in partnership with The Convention Centre Dublin (The CCD).

This piece is in partnership with Melbourne Convention Bureau.

Vibrant, cultured and varied, Melbourne gets plenty of sunshine, too! Most importantly, in these uncertain times, the city has managed its response to Covid-19 in a way that inspires confidence. As we head towards safer times and MICE planners look ahead to 2023-24, the Melbourne Convention Bureau (MCB) could help bring your next event to life. 


The tumultuous 2020 has had a huge impact on the MICE industry; in this C&IT Briefing, however, we look at how the industry can spring back and become part of a better, more sustainable and innovative world moving forward.

Sign up to the content pack and gain access to the recording of the C&IT Briefing as well as the Insight Report, brought to you in partnership with Brightcove.

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This content piece is brought to you in partnership with Korea MICE.

The final feature in our short series celebrating South Korea as a pandemic-safe destination for global business and conventions features a cutting-edge venue steeped in Korean culture – and the calming respite of the natural world…

The tumultuous 2020 has had a huge impact on the MICE industry and 2021 is now upon us. What's your plan for events as the new year rolls on? Are you rescheduling, researching or pivoting completely? How do you envision these events to look?

Inform our collaborative research project as we aim to uncover what the wider industry plan is when meeting your company's (or your clients') expectations as we climb to recovery.

This content piece is brought to you in collaboration with LIAA (Investment and Development Agency of Latvia).

Companies or organizations that want to secure their future economic success have to leave their comfort zones and open up to new contexts. In order to provide some navigation in how conferences and meetings can benefit best from local innovation, we have put together practical examples and suggestions for new content and knowledge exchanges from Latvia’s treasure trove of great ideas. 

This content piece is brought to you in partnership with Pan Pacific Singapore.

As the world emerges from this unprecedented crisis, business travellers will expect a heightened level of safety, hygiene and cleanliness from their hotel stays. Pan Pacific Hotels Group (PPHG), of which Pan Pacific Singapore is the flagship hotel, has introduced “Pan Pacific Cares”, which promises to ensure the well-being of our guests and associates, as well as care for the community and the environment.

This content piece is brought to you in collaboration with Business Events Australia.

As restrictions to slow the spread of coronavirus ease in Australia, and with business events already restarting in some parts of the country, here are some new openings coming up for 2021, that’ll be waiting for association congress and incentive delegates when global travel returns to normal.

Rules are changing constantly, and it's hard to keep track of the precautions and safety measures when you want to plan ahead. We are doing industry research and would like to ask you to share your plans and ideas for the (hopefully) brighter 2021. Take part in this survey and enter into a prize draw for The Classical 5 Star Irish Food Hamper valued over £100!*

This content piece is brought to you in collaboration with LIAA (Investment and Development Agency of Latvia).

From supplying the raw materials for the latest furniture designs, to developing drone technology – Latvia is a small country making a big noise. For the right sectors in a post-covid world, Latvia is more than worth considering…